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Here are the functionalities you will get with WEB APPLICATION :
1)Outbound SMS – Sending single and bulk message(using excel or csv).
2)Inbound SMS – Receive Messages.
3)Keyword setup of auto responder.
4)Create Group of contacts.
5)Send Messages to Group.
6)Two way sms chat
7)Reports for failed, pending and successful messages.
8)Export Records of sent or received message into excel or csv.
9) Outgoing calls from browser.
10) Incoming calls will be forwarded to your personal number
11)setup multiple twilio or plivo numbers.