As an experienced trainer in both military and client relations settings, I know the importance of maintaining standards.
I will provide either telephone calls or in-person shop visits to test both customer service and customer experience.
A detailed report of my mystery shopping experience will be provided.
This service is perfect for businesses looking to improve their standards of service, or for competitor research. If you have specific watch areas, I can give my feedback on those pointers as well.
If your mystery shopping request involves making a purchase of a product, or testing out a service, you will have to bear the cost of it.
A quick chat before you order is advisable, so that we can come to understandings on requirements.